We hope you love your new Audeze headphones, but if you don't, we offer a 30-day return policy with no penalty (assuming nothing is missing or damaged). The customer is responsible for return freight to Audeze using a shipping method with tracking, and we don't refund shipping costs or import duties/taxes. If you decide you need to return your headphones, contact us at support@audeze.com before the end of the 30-day period after delivery.