Down but not out! | Audeze
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Down but not out!

- By Sankar

01 Mar '15

Yesterday morning we learned there was the break-in at the Audeze factory. It looks like a well-planned coordinated job. The thieves crawled under and behind the racks to defeat our security system. Our finished goods inventory is wiped out and there is damage to our property. The thieves went through some of the raw materials and boxes and we are not sure of the full extent of the damage. The Costa Mesa police department is going through the factory collecting information and they’re being very helpful.

We’re a small company and all our employees are like family. Yesterday being Saturday was a holiday here. As news of the break-in spread many of our employees came to the office. A lot of them were worried about the consequences and what’s next if something of this magnitude happens to a small company like ours. Everyone was milling around the assembly line talking about how to get back on our feet.

Yesterday morning we learned there was the break-in at the Audeze factory. It looks like a well-planned coordinated job. The thieves crawled under and behind the racks to defeat our security system. Our finished goods inventory is wiped out and there is damage to our property. The thieves went through some of the raw materials and boxes and we are not sure of the full extent of the damage. The Costa Mesa police department is going through the factory collecting information and they’re being very helpful.

We’re a small company and all our employees are like family. Yesterday being Saturday was a holiday here. As news of the break-in spread many of our employees came to the office. A lot of them were worried about the consequences and what’s next if something of this magnitude happens to a small company like ours. Everyone was milling around the assembly line talking about how to get back on our feet. 

The new EL8s were supposed to ship and were in a separate area of the facility. Luckily this area was left untouched. In an impromptu act of solidarity, Ivan who handles our shipping started packing EL8s. Marco our assembly lead started working on organizing the space. Justin and Dave joined and started working as well. (We shipped the first EL8 customer unit to Russ from Texas). Nearly every one turned out and started working, picking up the pieces. Our sales team got in, getting the word out on social media and sending emails to our dealers. I had tears in my eyes and I walked away to write this post. I’ve had calls from customers and friends. People are posting leads for us on Facebook and other social media. The outpouring of support is really tremendous. 

We have announced a reward for anyone helping us arrest and convict the culprits. If you find any information or leads, please contact us at support@audeze.com or the Costa Mesa Police department at, 99 Fair Dr, Costa Mesa, CA, (714) 754-5280. Meanwhile security is being beefed up at the warehouse and we are working with 

While this may be a big hit for a small company like Audeze in the short-term, we will actually grow stronger from all this. We will be back in business on Monday building headphones with the same love, care and craftsmanship. Thank you for all the help.

Sankar - sankar@audeze.com